Ordering, delivery and warranty

Online orders and invoices

Add an eligible exact part to your cart and complete checkout with your India delivery and billing details. You may order up to 10 units of each eligible item per order. Check the full part number and priced variant before ordering.

Checkout creates an order reference with the status Awaiting invoice. Our team confirms allocation and issues an invoice with bank-transfer instructions. No payment is taken at checkout, and submitting an order does not automatically reserve stock. Review the invoice before making payment.

For a custom system, rental, lease, international delivery or an item without online checkout, call, WhatsApp or request a written quotation. An enquiry or contact-button click is not an online order.

Prices and GST

Displayed INR unit prices include 18% GST for the stated new-item variant. Eligible India checkout orders include free shipping within India. The cart and checkout show the item amounts, GST and total payable.

If no price is displayed, request the current price and exact supply details. Custom systems, rentals, leases and international orders follow their written quotation, including the applicable currency, taxes, shipping and payment terms.

Exact parts, condition and compatibility

The items offered through online checkout are new. The full manufacturer or OEM part number and priced variant identify the item being ordered. Confirm any required accessories with our team; a reference image does not establish what is included.

Share your server, motherboard, CPU or backplane model when you need compatibility advice. GPU dimensions, power and airflow, memory population rules, and drive interface, sector format, firmware and carriers must match the intended host. Laptop GPUs are supplied within complete laptops; SXM modules and integrated platforms require supported systems.

Used, refurbished, open-box and configured equipment remain available by quotation, with the exact condition and supply terms stated for the offered item.

Delivery and dispatch

Eligible India checkout orders dispatch within 14 calendar days after cleared bank-transfer payment. Estimated transit within India is 14 working days after dispatch. The estimated delivery date will be stated with your invoice before payment.

Provide a complete delivery address and PIN code. A ready-stock label or the 10-unit order limit does not confirm an allocated quantity. Our team confirms allocation through the invoice process.

Delivery, installation and collection arrangements for custom systems, rentals, leases and international orders are set out in the written quotation.

Warranty and support

New checkout items carry manufacturer warranty as stated on the invoice. Review the applicable warranty duration, coverage and claim process supplied with your invoice before payment.

Warranty and support for used, refurbished, open-box, configured, rental or leased equipment are specified in the written quotation.

Returns, exchanges, refunds and order support

For eligible online orders, returns or exchanges of unused and unopened items may be requested within 30 days of delivery. Contact sales@gpuworld.ai with your order reference for return or exchange instructions before sending an item back. The customer pays return shipping.

Approved refunds are issued within 30 working days after we receive and approve the returned item. Contact our team with your order reference for cancellation, order changes or other support.

Return, cancellation and end-of-term arrangements for custom systems, rentals, leases and international orders are specified in the written quotation.

Custom, rental and international quotations

• Exact model or part number, configuration, condition, quantity and included accessories.
• Unit price, currency, applicable taxes, shipping and total payable amount.
• Payment, stock allocation, dispatch, delivery and any installation responsibilities.
• Host compatibility and any agreed inspection, testing or software scope.
• Warranty, support, cancellation, return and refund terms.
• Rental or lease duration, responsibilities, collection and end-of-term arrangements.